Among the things that you need to consider first is which operating system is right for you when planning to invest in a business telephone system to be used for your company. The services and products offered, how you’re staffs, the size of your company and your expected volume of calls are going to affect your decision. It will be wise to take into mind some features of the phone systems below:
And while it is true that VOIP phone systems keep gaining popularity than its landline counterpart, there are still many companies that prefer this option. These systems are using traditional wiring of a telephone company rather than depending on an internet connection. These are so reliable solution in which many people find comfort of using. This Grandstream IP Phone System on the other hand have limited features and hardware may be a bit expensive as your company expands. The maintenance has to be done by an on-site technician which can possibly lead to delays in solving the issues at greater costs.
But when it comes to VOIP telephone system, it makes all sorts of communication to be managed using the internet. Because the company is likely using the internet, the communication has become another process that is using the same connection. These types of business telephone systems offer more versatile and advanced features similar to call queues and interactive voice response or IVR. Not only that, this particular type of Grandstream PBX system can be integrated easily with mobile phones and emails, meaning better response times to customers.
When you use this solution however, you must be mindful that you need to have a quality internet connection. The company should be able to have high speed internet connection and recognize that more processes is used, the more strain it puts on the connection. And if ever the internet is down, so as with the communication. And in this matter, you better discuss this subject carefully with your prospective service provider if they have contingency plans in case that this sort of issue occurred.
You do not need to be mindful of the inherent risks of communication via the internet which pose the same security risks where every user online is currently dealing with. Speak with the service provider regarding the features and processes that they offer to make sure that your company is protected. It doesn’t matter if you prefer a landline based or VOIP based telephone system, what you want here is a solution that meets the needs of your operation and the size of your company.
Remember that your company heavily depends on reliable and decent connections so you have to consider carefully which business telephone system to use.
Great Phone Systems Pptions 